W3training School is a globally recognized and premier institute that offers best ITIL certification training in Gurgaon to the IT professionals who want make their career in IT Service Management(ITSM).
This training will enable IT, professionals, to showcase their skills in delivering high quality IT services to their potential customers and consequently increase productivity & generate business profits.
We will also make you familiar with several service strategies to improve IT services with reduced costs, higher customer satisfaction, and stronger customer relations.
After the ITIL Certification Training, you will be able to crack ITIL Exam in the very first endeavor. The ITIL Certification is managed by the ICMB(ITIL Certification Management Board) and has six qualification levels which are listed below.
- ITIL Foundation
- ITIL Practioner
- ITIL Intermediate
- ITIL Managing Across the Lifecycle(MALC)
- ITIL Expert
- ITIL Master
What Is ITIL Certification ?
ITIL stands for Information Technology Infrastructure Library. It is basically a set of detailed comprehensive practices for delivering various high quality and cost effective IT services to meet the needs of the business.
These ITIL practices help organizations to identify the business improvement areas and make plans for possible changes in order to increase productivity and generate huge revenues.
ITIL certification is one of the most widely acknowledged certification containing several procedures and checklists that helps organizations to make appropriate strategies and plans to deliver cost effective IT services.
Currently, IT Infrastructure Library has five volumes and contains 26 processes of the IT service lifecycle management which are shown below.
(1) Service Strategy- There are five processes covered under this volume which are listed below.
- Strategy Management for IT Services
- Service Portfolio Management
- Financial Management for IT Services
- Demand Management
- Business Relationship Management
(2) Service Design- There are eight processes covered under ITIL Service Design Volume.
- Design Coordination
- Service Catalogue Management
- Service-level Management
- Availability Management
- Security Management
- Supplier Management
- Capacity Management
- IT Service Continuity Management
(3) Service Transition- The seven ITIL processes covered under Service Transition Volume are listed below.
- Change Management
- Knowledge Management
- Release and Deployment Management
- Change Evaluation
- Service Asset and Configuration Management
- Service Validation and Testing
- Transition Planning and Support
(4) Service Operation- It covers five ITIL processes.
- Event Management
- Problem Management
- Access Management
- Request Fulfillment
- Incident Management
(5) Continual Service Improvement- There are seven processes covered under this volume.
- Identifying Strategy for Improvement
- Defining what you will measure
- Gather the data
- Process the data
- Analyze the data
- Present and Use the information or data
- Implement Improvement
The ITIL certification is based on a modular credit system. Candidates who clear the examination are rewarded with a certification and corresponding credits. The ITIL foundation exam gives two credits.
Likewise, you will credits after clearing the each certification level. For ITIL expert level certification, a candidate must have earned a total of 22 credits which he/she can accumulate by passing ITIL foundation, Intermediate and MALC exams.
Objectives Of ITIL Certification Training In Gurgaon
The objectives of our ITIL Certification training in Gurgaon are:
- Comprehend various ITIL service processes covered under five volumes namely Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
- To understand organizational objectives and needs of customers.
- Learn how to utilize service strategy for making plans to deliver the cost effective business objectives.
- Know how to develop and improve organizational competence to employ new IT services into supported environments.
- Learn how to direct and control IT services in supported environments.
- Know how to accomplish IT services incremental and large-scale improvements.
- Provide you hands-on experience by working on industry-based live projects in the domains of healthcare, retail, e-commerce etc.
Why ITIL Certification Is Important ?
- ITIL certified IT professionals earns 35% more than their non-certified counterparts.
- ITIL certification is one of the most popular and widely acknowledged certification that helps professionals deliver best IT services to their clients.
- It provides better job opportunities. Most of the IT companies prefer candidates with ITIL certification having hands-on experience rather than choosing non-certified professionals.
- It provides accelerated career growth.
- According to payscale.com, the average salary of an ITIL certified project manager in India is around Rs 1,278,807 per year.
- Global Knowledge ranked ITIL Foundation certification in the 8th position among the 15 top paying certifications for 2017. According to globalknowledge.com, the average salary of an ITIL v3 Foundation certified professional is about $103,408 per year.
Who Should Go For ITIL Certification In Gurgaon ?
Here is list of IT professionals who should go for ITIL Certification Training in Gurgaon.
- IT Project Managers
- IT General Managers
- IT Architects
- Service Delivery Managers
- Incident Managers
- Software Engineers
- IT Consultants
- Senior Software Engineer
- Manager-Change Management
- Director-Information Technology
- Quality Analysts
- System Administrators
- Database Administrators
- Process Owners
Why Choose Us For ITIL Certification Training In Gurgaon ?
- We provide instructor-led live project training. Instructors are ITIL certified industry-experts who have more than 6 years of experience in delivering IT services and have trained more than 50 batches.
- We provide assignments for practice.
- We have customized ITIL Certification Training Module designed by industry experts which covers all the essential topics and processes of IT Service Management.
- We provide free demo sessions to the aspirants.
- We have fully-equipped practice labs where you can sit and practice all your learnings.
- We will provide you a certification by W3training School.
- We provide our students industry-based live projects and real world use cases of IT Service Management in the domains of healthcare, e-commerce, retail etc.